Who Are We?

Biel’s Document Management, founded in 1939, is the imaging leader and first choice for all paperless office solutions, providing innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely. Leveraging decades-long business partnerships with such well-respected companies such as KodakCanon, and EMC, Biel’s helps organizations efficiently manage documents and data, saving them money and increasing the efficiency of their workplace.

Documents Converted Last Month

Software Users

Hardware Installations

Happy Customers

Department Solutions

Accounts Payable

Staying focused is more important than ever, especially when searching for ways to cut costs, increase productivity and generate ROI. With just one initiative — using Biel’s to electronically manage accounts payable (AP) and other financial documents — your organization could introduce the quickest and most cost-effective way to improve the bottom line.

Human Resources

Biel’s solutions for human resources simplify daily HR tasks by giving your HR staff instant access to documents whenever they’re needed. Employee information and forms –whether they originate from your HRIS, another HR application or as paper documents — are available immediately with a single click.

Customer Service

Imagine your customer service team retrieving all critical documents associated with a customer instantly without leaving their desks or even their existing customer service software— no searching for folders in filing cabinets, no more trips to warehouses or offsite storage to retrieve archived paper documents.


What if your potential customers could access their quotes and other custom sales documents instantaneously and make a purchase decision in minutes? With instant access to all necessary sales aides, your Sales team will become more efficient and be able to concentrate on making sales instead of doing paperwork.


Engineers and Designers store their knowledge and ideas in all types of documents. With this comes the challenge of managing engineering changes, revisions, and release processes as well as collaborating across the Web. Engineering departments very often have difficulty finding documents, identifying correct versions of a document, and keeping documents secure.


All organizations deal with legal documentation, whether it’s as simple as a company’s service contracts or as complex as a law firm’s extensive paper trail of contact records. The vulnerability of paper is a serious issue, meaning enterprise content management tool for keeping legally binding documents and related information secure from unauthorized viewing and tampering as well as protecting records in cases of disaster.

FAQ: What You Need to Know!

What is Document Management?
Document management is the processes of handling documents in a way that enables them to be created, shared, organized, stored and retrieved efficiently and effectively.

Objectives of Document Management:

  • Reduce lost and misfiled documents.
  • Provide faster search and retrieval of documents.
  • Reduce the amount of physical space used to store documents, such as file cabinets, boxes and shelving.
  • Better organize existing documents.
  • Streamline information and workflow.
  • Allow instant access to documents.

What is Records Management?
Records management is the practice of maintaining records including classifying, storing, securing and destruction or archival preservation, which protects fragile historical archives and assures permanent records are accessible and readable for years into the future.

Objectives of Records Management: 

  • Control the quantity and quality of records.
  • Simplify the activities, systems, and processes of records maintenance and use.
  • Identify what records exist by records inventory.
  • Apply required retention periods to stored items.
  • Develop and administer policies and procedures.
  • Preserve records throughout their life cycle.

What is AP Automation?
Most organizations today rely on a paper-intensive, manual receipt and approval accounts payable (AP) process. Most of the AP staff spends its time dedicated to opening mail, obtaining approvals, managing vendors, tracking spending and manual data entry. However, thanks to technology, that no longer has to be the case.

Accounts Payable Automation allows for all those tasks to be accomplished quickly, completely and best of all, automatically. Benefits that accompany AP Automation include:

Improved cash flow cycle management
Since automation removes many of the delays associated with getting data into your financial systems for approval, at the end of the month, you accrue fewer payables.

Increased invoice data accuracy
Inaccurate invoice data results in time spent investigating the error, correcting it and possibly reprocessing a payment. Automation delivers the most accurate data possible.

Capitalization on early pay discounts
An accounts payable process that moves faster allows for more early-pay discounts.

Reduced manual data entry costs
Automated data capture gets rid of 75% of data entry labor costs. When manual data entry is nearly eliminated, there are dramatic improvements in speed and effectiveness. This benefit also yields the biggest return on investment.

What do you offer for HR Automation?
Our solutions for human resources simplify daily HR tasks by giving your HR staff instant access to documents whenever they’re needed. Employee information and forms –whether they originate from your HRIS, another HR application or as paper documents — are available immediately with a single click. Our document management solutions for HR integrate smoothly with all your employee management software, including solutions for recruiting, onboarding and performance. The connection to electronic personnel files is seamless – users access information within the HR software applications they use every day. Even if most employee documents are already digital, our HR solutions document output management features help speed up HR processes. Forms can be completed electronically by employees, then sent in batches to third-party administrators (TPAs) and other providers.


Major Human Resources applications:
– Applications
– Personnel Folders
– Expense Reports
– Time Cards
– Benefits
– Retirement Requests
– Vacation Requests

Major HR Solutions: 
– Automated Forms
– Online Document Vault
– Digitized HR Files
– Forms Processing
– Online Forms

What Microform services do you offer?
Software: Digital ReeL
Digital ReeL is a complete microfilm conversion solution which converts microfilm to virtual, digital microfilm rolls. The conversion creates a digital replica of your original microfilm or microfiche. The entire microfilm roll or fiche is digitally converted. The Digital ReeL microfilm conversion solution includes a software application that emulates microfilm retrieval from a reader printer. Users retrieve virtual microfilm rolls from a PC workstation, avoiding the hassles that come with physical microfilm and legacy reader printers.

Conversion: Digital Images from Microfilm
With state of the art film scanners, Biel’s can scan any standard microfilm format and create digital images to be uploaded into an existing electronic document management system or directly onto CD’s for viewing over your network or the Internet.

Conversion: Microfilm from Digital Images
Do your electronic/digital documents and data comply with government regulations for record retention? Do you have a disaster recovery program for your electronic records? Biel’s can convert your digital images to microfilm so they can easily be stored for disaster recovery or government compliance.

Hardware: Microfilm Readers/Scanners
Our Microfilm Readers/Scanners use the latest digital technologies to provide powerful features not found in any other microfilm equipment. These features make our microfilm scanners so easy-to-use, fast-to-operate, and versatile that leading research and academic universities are integrating it into their operations to make the most of their microforms investment.

Why should I go digital?
90% of business information still exists on paper. In the US alone, there are over 4 trillion paper documents. These documents are taking up valuable office space, complicating the search and retrieval process for workers and are a huge risk to information security and integrity. Making the switch from paper to digital is quick, easy, and effective!

How much is paper costing my organization?
On average it costs $20 to file a paper document, $120 to find it and a whopping $220 to reproduce a lost paper document. In fact, even your filing cabinets are costing your organization money. The average cost of a fireproof cabinet, that stores 10,000 paper documents, is $1,300. These same 10,000 documents after conversion to digital can fit on one CD, which costs $1.00.

How can my organization benefit?
• Full-text Search

• No Lost Files

• Digital Archiving

• Improved Security

• Disaster Recovery

• Improved Customer Service

• Remote Access to Documents

• Internal Efficiency and Workflow

• Automation of Work Processes

• Electronic Audit Trails

• Simultaneous access to the same document

• Instant access to any digital document

How much time is spent on paper documents?
• 20% to 40% of workers time is wasted searching for paper documents

• The average paper document gets copied 19 times.

• Professionals spend 5-15% reading information, but up to 50% looking for it

• 7.5% of all documents get lost and 3% of the remainder gets misfiled.

What are some more benefits?
All those cabinets and boxes of paper taking up valuable office space are just waiting to be digitized. By getting the conversion process started today you can gain back your lost space, increase information security and save the time of everyone on your staff.

More and more organizations in the US are going digital each year, increasing their efficiency and effectiveness in their industries. Don’t get left behind! Start the conversion process today.

See for yourself! Take a virtual tour of our document conversion process below…

Take a Virtual Tour of our Document Conversion Process!

Let's go.

Latest From Our Blog

How Document Management Turns Paper into Knowledge

Knowledge: n. facts, information, and skills acquired by a person through experience or education; the theoretical or practical understanding of a subject. Paper is, relatively speaking, dumb because while it allows us to “store” information on it, it doesn’t allow us to utilize that information in another way. If you have a filing cabinet full of accounts payable invoices, you can’t easily compile information to draw conclusions. If you have a database with all those same papers captured and stored within it you can find the information you need. Using that database you can easily pull up invoices from specific vendors and check how much the company has spent there over a specific span of time. You can even see where the office chairs were purchased so you know not to buy them again because your back hurts. While a person may not possess this knowledge, the business does, and using document management systems can allow you to access the facts and information your business possesses. FileBound is a prime example of how this business knowledge can turn into making better decisions about the future. FileBound can take accounts payable data and turn it into forecasts for management to use when making a decision. These forecasts take the business knowledge and expands it into useful data. Paper certainly has the potential to do all of this, but it is going to cost you a lot more, take more time, and is prone to errors. Let Biel’s help you make your business more intelligent with a tailored solution to help you get the information you need. The more you know...

Avoiding Data Breaches: Maintaining Document Security

Anyone who’s read the news in the past year is aware of data breaches. Organizations ranging from retail outlets to movie studios to government agencies have all fallen victim to data breach. As society becomes increasingly digital, it is becoming more important to maintain data security. Since technology is constantly evolving, your organization is going to have to stay ahead of the curve. Below are a few helpful tips to help your organization implement data security. Be Aware of Any Threats: Educate your employees on phishing, malware and viruses. All of these things could potentially lead to a devastating data breach. Make sure you have antivirus and firewall protection installed on all of your office computers. If you receive a suspicious email, do not open it as it could leave your confidential information susceptible to data/password theft. Change Passwords Regularly: The easiest way for your documents to be hacked, is by creating a simple password that you don’t regularly change. You also want to create different passwords for different accounts and databases throughout your organization. Be sure to strengthen your password by using a long word with multiple different characters (numbers, symbols). Additionally, you should change your password every so often to maintain consistent security. Maintain Authorization Procedures: If you work for a large organization, be sure to determine which of your employees have access to certain documents. This will ensure that your important documents don’t end up in the wrong hands. This will also establish responsibility among employees and coworkers. Protect Physical Documents: If you still have to house physical documents on-site, you are going to want to have...

How to Efficiently Destroy Documents

To maintain effective document organization, you are going to have to determine which documents you need and which you need to get rid of. Knowing how to get rid of sensitive documents will help you to safeguard your confidential information from ending up in the wrong hands. Below is a guide to help you to efficiently destroy your confidential documents. Create a Document Retention Policy: Before getting rid of documents, you will need to determine which documents need to be kept and for how long. To do this, mark each document with a destruction date. This way you will know when you can destroy a document. The Documents You Need to Keep: Many organizations have retention policies that require documents to be held for a set amount of time. Such documents that you are going to want to hold on to include medical records and legal documents. You should also hold on to tax returns for any future audits that may come up. Other documents you want to keep include deeds and titles, property records and contractual agreements . The Documents You Don’t Need: Many documents only need to be kept for a short period of time. Such documents may include invoices, voided checks, W2s and  proof of purchases. ATM receipts, deposit slips and expired warranties also don’t need to be kept for a long period of time. Your organization should regularly destroy unneeded documents. Make this part of your office routine. Shredding: One effective way to destroy documents is shredding. Shredding your documents, will ensure that they are no longer legible, further ensuring that information can no longer...

Document Management Trends

Document management solutions are being adopted in many organizations at an increasing rate.  As time goes on, businesses need constant accessibility to information and they need this accessibility instantaneously.  Document management solutions will meet these needs and then some. It’s important that as your organization evolves, so does your document management solution.  The following are document management trends that are aiding businesses and business processes. The cloud In the beginning of the cloud’s existence, many organizations were hesitant to make the switch. Just like any new advancement in tech, people constantly wondered how long it would be around and how it really worked. Yes, the cloud is here to stay and it has had a huge effect on document management software. The cloud makes instantaneous access, to any files that are needed, just as long as there is internet connection. Mobility How often are you on your phone or on your tablet? Our bet is that it’s a good amount of time. Because we are always on the go, we need constant and access to files and documents. Document management software needs to be accessible from mobile devices. Not only should it be accessible, it needs to be user friendly.   Social Sharing Social media networks are running everything now. Think about how often you take a break to check out Facebook or Instagram; connecting with friends and family is easier than ever before. Now more than ever, businesses need to start using social media as a professional tool as well as a personal one. Cost New document management systems are no longer as expensive as they used to...

Biel’s Role in Preserving History

It’s no secret that paper documents don’t last forever. Over the years paper becomes faded, torn and stained, sometimes to the point where it is no longer legible. This can be difficult for historians, academics and organizations who are trying to preserve history for future generations. One of the many benefits of document scanning is the ability to preserve history for the next generations. Since being founded in 1939, Biel’s has worked with cemeteries, historical societies, libraries and other organizations to restore and preserve old documents. Most recently, Biel’s digitized over 400,000 images for Buffalo’s landmark Forest Lawn Cemetery. Some of these images were dated as far back as 1853. In working with Biel’s, Forest Lawn Cemetery was able to create the new Margaret L. Wendt Archive and Resource Center, preserving Buffalo’s rich history for generations to come. In our current digital age, historical documents of all kinds can now be digitized, greatly extending their shelf life while increasing their availability. While researchers and historians once had to leaf through archives and book shelves, they can now log onto a searchable centralized database for their research. Digital Document Conversion has revolutionized document preservation and historical research. Since the beginning, Biel’s has been at the forefront of document preservation. Over the years, Biel’s has preserved countless historical documents including census records, rare books, photographs, maps and birth/death certificates. Biel’s has had vast experience working with historical documents, successfully converting even the most delicate of old files. Below are just a few ways in which Biel’s digitally converts historical documents. Microfilm: Biel’s has the ability to create digital images from Microfilm,...

Time To Reduce Paper In the Office

It’s common for most people to require a clean, clutter free desk to maximize productivity, yet many of us struggle to see through the mountains of paperwork that some how make a home on our desk. Not only does it take over our desk space, it also takes over our time, slowing us down and in some cases, wasting billable time. If this is the case for your organization, it might be time to reduce paper usage in the office and start looking at your business processes and determine if they are actually hindering your business. A document management system will clean off your desk, speed up processes and improve employee’s happiness and efficiency. By reviewing business processes and improving them with a document management system, many organizations find that the benefits don’t stop at just saving thousands of dollars. Most will find that customer service, reduced costs and speed have all improved – not to mention with a clear and clutter free desk, employees will be as productive as possible. You’re first step is focusing on converting small areas of your business.  Create a team that focuses on reducing paper  throughout the organization. Begin scanning small, specific areas, internal documents or incoming mail, then slowly work your way into other files and documents. Having a specific time frame is important and keep employees on the path to meet all the deadlines. These need to be realistic goals that all employees agree with; having everyone on the same page is crucial for success and efficient transitioning and improvements. Have regularly scheduled meetings to report progress to management as well as announcements...

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