Dennis Kempner
President

Doug Gaffney
VP of Finance & Administration

Paul Eckert
VP of Sales & Marketing

Salvatore Alfano
Area Manager, Western New York

Rick Jones
Area Manager, Upstate New York

Mike Palmer
Area Manager, Atlanta

Rich O'Donnell
Rochester Area Manager
Rich brings over 20 years of experience within the Records Management Industry. He has significant experience in working with companies to help them manage their Documents and Data on a National, State and Local level. Rich earned a BS Degree from Rochester Institute of Technology and lives in Victor with his wife and two children.
Kelley Hartman
Project Manager

Carl Dettelis
Support Specialist, Software Support, Installation & Training

Gabe Wood
Support Specialist
Gabe joined Biel’s in 2011 as the Lead Digital Operator after obtaining an A.A.S Degree in Information Technology from Erie Community College, in which he was an honorary member of the Dean’s List. In the spring of 2013 he was awarded the position of Support Specialist, and his primary responsibilities involve delivering technical support for software installation and operation to valued customers.
Janelle Chlebowy
Project Manager

Darrell Londos
Service Manager

Patrick Saccoccia
Production Manager
Patrick joined Biel’s in 2015 as Production Manager after working as production manager at Avalon Document Management. He worked for 13 years in the property maintenance industry as site supervisor, account manager and operations manager. He graduated from the University at Buffalo with a Bachelor’s degree of History in 2008. Patrick enjoys golf, billiards and has tutored math, government and history.
Kristen Lopian
Human Resources Manager
Kristen is a graduate of Houghton College in Houghton, NY, and holds a Bachelors’ of Business Administration Degree, with a Human Resources Minor. She brings over 8 years of municipal accounting and personnel experience, coupled with an additional 5 plus years in the private sector. Kristen serves as the Accounts Payable Specialist for Biel’s as well. She also is a Steering Committee Member of the PANY-SHRM Chapter. As an avid outdoor recreation enthusiast, she enjoys snowmobiling, boating, snowboarding and many more outdoor activities.